Let's talk

Have questions about UjumbeRelay? Need help with domain setup, Excel uploads, or custom pricing? We're here to help.

Email us

General inquiries & support

[email protected]

Sales & partnerships

[email protected]

Call us

Monday–Friday, 8am–5pm EAT

+254 788 501 613

Send us a message

Fill out the form and our team will get back to you within 24 hours.

Your information is secure. We'll never share your data.

Frequently asked questions

How long does domain verification take?

After adding DNS records (SPF, DKIM), verification typically takes 5-30 minutes. Our system auto-detects changes.

How does Excel upload work?

Add recipient data (name, email, custom fields) to your excel, upload, preview personalization, and send in one click.

Do you offer phone support?

Yes, for Business and Professional plans. All customers get email support with 24-48hr response.

24/7 emergency support

For critical email delivery issues, call our emergency line: +254 788 501 613

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Follow us for product updates, email deliverability tips, and announcements.